Beyond Digital: The Agentic Era of Criminal Justice | Hosted by Salesforce

Beyond Digital: The Agentic Era of Criminal Justice | Hosted by Salesforce

Tuesday, June 9, 2026 11:30 AM to 11:50 AM · 20 min. (Europe/London)
Confirmed SessionsFull Agenda Modernising Criminal Justice 2026Main Plenary

Information

Criminal justice modernisation is no longer just about digitising records. It's about responding to urgency, uncertainty, and real human need. From attendance queries to bail status and jury service logistics, today's contact centres must deliver fast, accurate answers across complex, high-stakes scenarios.

In this session, Salesforce explores how AI-powered agents can intelligently triage queries, surface the right information, and guide individuals through critical moments in the justice journey. Through real-world examples and a live demo, we'll show how a connected, secure platform can unify data across the criminal justice lifecycle - improving access to justice, reducing operational strain, and freeing practitioners to focus on decisions that matter most.


Seating
Please note: Spaces in all sessions will be allocated on a first come, first served basis. If you would like to attend, please ensure you arrive early to avoid disappointment.
Salesforce1Salesforce is the #1 AI CRM, enabling public sector employees and proactive agents to build public trust and connection together. With Agentforce, the digital labor platform, Salesforce for National Safety & Justice allows you to accelerate digital service delivery with agentic capabilities, unlock and activate data for your entire organisation, achieve faster time to value with purpose-built solutions, and improve mission success with smart insights that help you move the mission forward - all within a secure, compliant cloud environment. We lead with our core values of trust, customer success, innovation, equality, and sustainability, and we are proud to be recognised as a leader in innovation, culture and philanthropy. Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality, and sustainability, Salesforce is more than a business — we’re a platform for change. For more information, please visitwww.salesforce.com/government.