Cisilion

Cisilion is an award-winning people-led transformation partner - turning AI ambition into AI at scale across security, network infrastructure, hybrid cloud, modern work, and data.

We help healthcare organisations use technology to work smarter, strengthen security and prepare for an AI-enabled future. By combining strategic expertise with ongoing managed services, we help teams make better use of technology and we support customers at every stage of their digital transformation journey.

As a Cisco and Microsoft Solutions Partner, we work closely with organisations to deliver practical solutions that drive meaningful outcomes.

Visit Cisilion’s booth at HETT for a live demonstration of patients engaging through phone or webchat, an intelligent virtual agent answering general symptom questions, creating and updating appointments with clinicians and seamless escalation to a human agent for test-result enquiries.

See how Webex Contact Center can bring together conversational AI and human agents with patient information, including appointments and test results, to create a connected service experience for patients and healthcare teams.