NHS England’s Accessibility Lab Live: From Analogue to Digital with Empathy and Innovation

*To note this session will be filmed by the Accessibility Lab Live team*

Step into NHS England’s Accessibility Lab Live: From Analogue to Digital with Empathy and Innovation—a transformative and interactive session at HETT Show 2025 that’s set to break barriers and inspire action. Join a vibrant community of NHS professionals, accessibility experts, and trailblazers with lived experience of disability and neurodiversity, as we take an honest look at what it really means to build truly inclusive digital products and services. From hands-on demonstrations—like navigating websites using assistive technology or experiencing simulated visual impairments—to firsthand stories that bring the accessibility challenge to life, this session uniquely blends practical insights with moving personal narratives.

On stage will be a team of passionate Accessibility Lab Volunteers. You’ll witness—and participate in—live demonstrations and engaging audience experiments that will challenge your assumptions and expand your understanding of inclusive design.

Expect to walk away with actionable knowledge on user research methodologies, accessibility testing, and the realities facing under-served groups. If you’re ready to be inspired, moved, and equipped to narrow the digital divide in your organisation, Accessibility Lab Live is the must-attend session of the conference. Let’s create a culture where empathy meets innovation—so no one gets left behind.