The Patient's Will See You Now - How Public Engagement Contributes to the Development of Digital Services
Tuesday, September 24, 2024 11:15 AM to 12:05 PM · 50 min. (Europe/London)
Digitally Empowered Patients
Panel
Patient Engagement & User-Centred Design
Information
- How patients are included in the development of services and why public engagement and feedback are key to improving services and pathways
- The power this has in addressing health inequalities in how services are delivered to the public
- Looking to why patient feedback is key to understanding the unintended consequences of digital services on patients and what this feedback can teach about health inequalities and improving guidance, information and awareness.
Speakers
Claire Dellar
Accessibility and Inclusive Design StrategistNHS England
Ruth Ajayi
Patient Advocate & Lay Chair - Advisory Appointment CommitteeBarts NHS Foundation Trust
Shanker Vijay
London Region GP Clinical Digital Transformation LeadNHS England
Rochelle Gold
Head of User Research & User Centred DesignNHS England
Peter Zein
Advocate for Technology in Communication and Care.
