

Innovation vs. Implementation: Is Digital Technology Easing Workforce Pressures?
Tuesday, October 7, 2025 10:00 AM to 10:40 AM · 40 min. (Europe/London)
Workforce, Adoption and Productivity
Panel
Workforce & LeadershipPatient Safety & RegulationAI & Innovation
Information
- Unpack common barriers to AI and digital adoption, including fear of technology, digital fatigue, and lack of inclusive design. Discover how leaders can foster a culture of safety, continuous learning, and meaningful support to make digital and AI tools work for everyone.
- Hear real-world examples from the NHS where AI and digital solutions have successfully eased workload, and where they’ve fallen short. Expect honest insights into usability, staff experiences, and what can be done better.
- Learn how AI and automation can be used strategically to reduce pressure, without adding complexity.
- Explore how informal workarounds (like WhatsApp and other apps) impact patient safety, data security, and staff workflows, and what that means for digital governance.
Speakers

Henrietta Mbeah-Bankas
Head of Portfolio, Education ReformNHS England
Facundo Calcagno
AI Director Healthcare & Life Science StudioGlobant
Conor Price
Chief Information OfficerGreater Manchester Primary Care CIC
James Woollard
CCIO & National Specialty Adviser in Digital Mental HealthOxleas NHS Foundation Trust
Filipe Alves
Group Chief Nursing Information OfficerRoyal Free London NHS Foundation Trust
Kathryn Kaboutian
Bristol NHS Group Deputy Chief Digital Information OfficerNorth Bristol NHS Trust and University Hospitals Bristol and Weston Foundation Trust