Personalisation at Scale: Redesigning the Student Journey Around Need

Thursday, October 22, 2026 2:20 PM to 2:50 PM · 30 min. (Europe/London)
Moore Room
Breakout
Digital, Data and SystemsAcademic Strategy, Positioning and Growth

Information

  • The role of personalisation in transforming how universities engage and support students.
  • Using connected data to identify student needs earlier and deliver more relevant experiences.
  • Redesigning services and ways of working around the student journey rather than institutional structures.
  • Building an institution-wide approach that strengthens engagement, retention and student success.

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