High-Stakes IT: Why We Can’t Afford to Learn the Hard Way

Digital transformation in the public sector has always involved difficult decisions, complex delivery environments and significant public scrutiny. In this session, experienced digital leaders will share the lessons learned from major programmes - what delivered lasting value, what didn't, and what they would do differently. We'll also explore how those lessons apply in the age of AI, where the pace of change is accelerating but the stakes have never been higher.