

Making the Public Sector a Model for Citizen Experience
Thursday, September 25, 2025 2:10 PM to 2:30 PM · 20 min. (Europe/London)
Citizen Experience
Partner Session
InnovationArtificial IntelligenceEmerging Technology
Information
Discover how AI and emerging technology is being used across the public sector to deliver improved outcomes, faster. We’ll connect the dots on how to scale and learn from innovation to give the public sector the opportunity to become the standard bearer for the citizen experience.
- The mindset that redefines the citizen experience: How to make the most of the public sector’s shared purpose so every project becomes an opportunity to collectively improve the citizen experience
- The method that unlocks success: How to approach your project to create momentum and deliver at pace
- The metrics that matter: Productivity is table stakes. What are the real KPIs that will help your project make the most of the potential to deliver a transformed citizen experience?
Day
25 September 2025




