Measuring success: demonstrating impact of counter fraud investments

Laura Eshelby, Richard Rippin and Darrell Thomson will discuss how NHSCFA and NHS Scotland measure success of counter fraud investments, including:

• Best-practice to overcome challenges of measuring success and proving impact of counter fraud investments.

• Defining meaningful metrics, aligned with organisational priorities, to drive informed decisions and strategic growth.

• Measuring prevention activity, and challenges demonstrating impact of preventative vs reactive strategies.

Confirmed speakers:

Laura Eshelby, Head of Economic Crime, Clue Software, and former Deputy Director, Public Sector Fraud Authority

Richard Rippin, Associate Director for Operational Services, NHS Counter Fraud Authority

Darrell Thomson, National Counter Fraud Manager – Investigations, NHS Scotland Counter Fraud Services